Terms & Conditions

Welcome to FixUrSmile. By using our website and purchasing our products, you agree to the following terms and conditions:

1. Shipping Information

  • Shipping Time: Standard shipping typically takes 3–7 business days depending on your location.
  • Shipping Carrier: We partner with trusted carriers such as USPS to ensure your order arrives safely.
  • Tracking: Once your order ships, a tracking number will be emailed to you.
  • Delays: FixUrSmile is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.


2. Custom Orders & Returns

  • Due to the custom nature of our dental appliances, all sales are generally final.
  • We do not accept returns or offer refunds on custom-made dental products unless there is a manufacturing defect.


3. Defective Items

  • If you receive a defective or damaged product, please contact us within 5 days of delivery.
  • We may provide a remake or replacement at no additional cost.


4. Customer Support

  • Our team is available to assist with any questions or concerns. Please contact us directly for support.


By completing a purchase, you acknowledge that you have read and agree to these terms.